Treat everyone as you want to be treated.
16. 不要放弃任何人；奇迹总会发生。
Never give up on anybody; miracles happen.
17. 记住每个人的名字。
Remember someone's name.
18. 不要祈求得到什么东西，但可以祈求智慧和勇气。
Pray not for things, but for wisdom and courage.
19. 意志要坚强，但心地要善良。
Be tough-minded, but tender hearted.
20. 仁慈，再仁慈一点。
Be kinder than you have to be.
